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Title VI – Notice to the Public
The Peninsula Traffic Congestion Relief Alliance (“PTCRA”) hereby gives public notice of its policy to assure full compliance with Title VI of the Civil Rights Act of 1964. PTCRA is committed to ensuring that no person is excluded from participation in, or denied the benefits of its services on the basis of race, color, creed, national origin, sex or age as protected by Title VI of the Civil Rights Act of 1964, and 49 Code of Federal Regulations Section 5332.
Any person who believes that they have, individually, or as a member of any specific class of persons, been subjected to discrimination on the basis of race, color, or national origin may file a complaint with PTCRA. A complaint must be filed within 180 days after the date of the alleged discrimination.
You may file a complaint with PTCRA via email ("alliance [at] commute.org") or through U.S. Mail to:
Peninsula Traffic Congestion Relief Alliance
1150 Bayhill Drive, Suite 107
San Bruno, CA 94066
Alliance’s Limited English Proficiency Summary
The Peninsula Traffic Congestion Relief Alliance (Alliance) is committed to ensuring that no person is excluded from participation in or denied the benefits of its services on the basis of race, color, or national origin, as provided by Title VI of the Civil Rights Act of 1964, as amended.
Limited English Proficiency (LEP) is a term used to describe people who do not speak English as their primary language and who also may have limited ability to read, write, or understand English. San Mateo County is home to many individuals who are not proficient in the English language.
The Alliance is committed to affording individuals affected by an Alliance activity with meaningful access to programs and services by:
Advertising meetings, hearings, conferences, etc, in appropriate languages
Requesting the participants to inform us of needed accommodations in order to meet reasonable needs
Having written materials printed in languages that meet LEP requirements
Providing FREE of charge interpreters to verbally translate and when necessary perform sign language translation
The Alliance is also committed to assuring that resources are used to reduce the barriers that limit access to its information and services by LEP persons. The Alliance is committed to providing language services including: telephone translation service, website translation software, and bilingual customer service staff.
Translated versions of pages on this website are available by selecting any of the following languages (and others as they become available):
Powered by Google Translation
How the Translations Are Done
Pages on this site are being translated by software from Google translation rather than by human translators. The Alliance is using this "machine translation" because it is the most affordable and practical way to offer translated pages in multiple languages of all the site's pages. Machine translation also eliminates delays in having text manually translated. With machine translation, new or revised text is translated immediately on request. This instant translation is critical for communicating service disruptions, detours, severe weather advisories, and other quickly changing information.
The languages supported now are French, German, Spanish, Chinese, Japanese, and Korean. More languages may be added later, depending on availability from the vendor and customer demand.