Statement: Novel Coronavirus (COVID-19)

March 5, 2020

As a result of the spread of coronavirus (COVID-19) in the San Francisco Bay Area, is monitoring the situation and maintaining regular contact with local public transit agencies, the shuttle vendor and the San Mateo County Health Department. manages over 20 commuter shuttles that operate primarily in San Mateo County. The vehicles are owned and operated by MV Transportation under contracts with, SamTrans and Caltrain.

As reported by the CDC, the immediate risk posed by COVID-19 to the public remains relatively low. However, we understand this can raise concerns about safety in public spaces, including shuttles. Therefore, we want to remind passengers about CDC-recommended precautions everyone should take onboard public transit to prevent the spread of illnesses:

  • Wash your hands with soap and water before and after riding public transit. If soap and water are not readily available, use an alcohol-based hand sanitizer with at least 60% alcohol.
  • Avoid touching your eyes, nose and mouth.
  • Avoid eating while onboard.
  • Do not cough into your hands. Cover your cough or sneeze with your elbow.
  • Stay home if you are sick.

While shuttles are regularly cleaned and sanitized, following these recommendations is the best way to prevent the spread of illnesses onboard. has also shared preventative information with MV Transportation to ensure that their staff can remain safe and healthy when serving the public.

For the latest information about COVID-19 in San Mateo County, please refer to information and guidance provided by the following public health agencies:

We will continue to monitor the situation and respond as necessary in partnership with our public health and transportation partners.


John Ford
Executive Director,