Text Alerts

Certain conditions may delay or disrupt shuttle services managed by Commute.org. When possible, we use "route specific" Text Alerts to notify riders about schedule changes, stop or route adjustments, Shuttle Holidays and any other service related issues that could affect your commute to or from San Mateo County cities.

How to Sign Up

Text Alerts are "route specific" which means you will only get alerts for your route. To subscribe to an alert, simply text the Alert Code for your route (see below) to (833) 426-6688. After you sign up, you will receive a text confirming your subscription. You can sign up for as many routes as you want.
Example: To sign up for Text Alerts on the Campus Drive shuttle, text CAMALERTS to (833) 426-6688.
You can opt out of Text Alerts at any time by texting STOP to (833) 426-6688. Message and data rates may apply depending on your cellular provider and plan.

Alert Codes

Route Name City Alert Code
Bayshore Tech Park - Redwood LIFE Caltrain (RLC) Redwood City RLCALERTS
Bayshore/Brisbane Caltrain (BBC) Brisbane BBCALERTS
Bayside/Burlingame (BAY) Burlingame BAYALERTS
Campus Drive (CAM) San Mateo CAMALERTS
Crocker Park/Brisbane BART (BCP)    Brisbane BCPALERTS
Lincoln Centre (LC) Foster City/San Mateo    LCALERTS
Mariners' Island (MAR) Foster City/San Mateo MARALERTS   
Midpoint Tech Park (MPT) Redwood City MPTALERTS
Millbrae/Broadway (MB) Millbrae MBALERTS
Norfolk Area (NOR) San Mateo NORALERTS
North Burlingame (NB) Burlingame NBALERTS
North Foster City (NFC) Foster City NFCALERTS
One Tower Place - Genesis (OTP) South San Francisco OTPALERTS
Oyster Point BART (OPB) South San Francisco OPBALERTS
Oyster Point Caltrain (OPC) South San Francisco OPCALERTS
Oyster Point Ferry (OPF) South San Francisco OPFALERTS
Redwood LIFE Caltrain (RLC) Redwood City RLCALERTS
Seaport Center (SEA) Redwood City SEAALERTS
Utah-Grand BART (UGB) South San Francisco UGBALERTS
Utah-Grand Caltrain (UGC) South San Francisco UGCALERTS
Utah-Grand Ferry (UGF) South San Francisco UGFALERTS

Shuttle Contact Information

For General Information about Commute.org Shuttle Service
Please contact the Shuttle Department at (650) 588-1600 or email your comments and/or questions to shuttles@commute.org.
To Report a Service Concern
Please contact the Shuttle Department at (650) 588-1600 during regular office hours between (7:30 AM to 5:30 PM) or e-mail shuttles@commute.org.