Commute.org Privacy Policy

Updated March 17, 2021


The purpose of the Commute.org website is to provide information to the public to conduct the agency’s business and promote the agency’s goals as guided by the Board of Directors. The Commute.org website is intended to serve the agency’s need to make useful and practical information available to residents, businesses, and visitors as such information facilitates the provision of a service in a cost-effective and efficient manner or furthers another specifically articulated purpose of the agency.

Changes to this Policy

This Policy may be amended from time to time. It is your responsibility to review this Policy and to check for notices of amendments. We expect most such changes to be minor, but we will post those changes as they occur.

Terms of Use

Any use of the Commute.org website shall conform to all state and federal laws, rules, and regulations. Unauthorized attempts to upload information or alter information on this website are strictly prohibited. By visiting the Commute.org website, you agree that you will not use the site for any unlawful activity or use it in any way that would violate the above terms. As a visitor to our site, the Internet Address of your computer or network, the date, time, and page you visited on our site, your browser and operating system, and the referring page (the last webpage you visited before clicking on a link to our site) are automatically collected; however, we do not automatically collect or track any personal information on any individual who uses this website. Below are our standard operating practices regarding our website.

Accessibility Policy

Commute.org is committed to complying with the Americans with Disabilities Act (ADA). Reasonable accommodations, including equal access to communications, will be provided upon request. Requests for reasonable accommodations, regarding equal access to communications, should be directed to Commute.org at (650) 588-8170.

Email Subscription Service

The Commute.org website provides users the opportunity to request to receive communication from us via email. Users may edit their email subscription preferences and/or cancel their subscription by following the directions at the bottom of the emails they receive.

Commute.org will not sell or provide the email addresses and personal information collected to anyone outside Commute.org – except to the extent it constitutes a public record subject to disclosure in accordance with the state Public Records Act. The goal of collecting this data is to provide you with as effective service as possible. By understanding and knowing your needs and/or preferences, we are in a better position to provide you with the best service possible.

Privacy and Disclosure

The following is Commute.org’s policy with regards to the collection and use of non-personally identifiable information your browser makes available automatically when you visit a website. This information includes the Internet Address of your computer or network, the date, time, and page you visited on our site, your browser and operating system, and the referring page (the last webpage you visited before clicking on a link to our site). We use the aggregated information from all our visitors to measure server performance, analyze user traffic patterns and improve the content of our site.

Information volunteered by you through filling out of our optional online contact us form is used to help us enhance our website and may be shared with Commute.org employees and contractors for that purpose.

We will not share, sell, or otherwise disclose information you voluntarily share while accessing this website to third parties, except as authorized by law, or where you provide consent, or to provide services you request.

Use of Cookies

A cookie is a small data file that is written to your hard drive that contains information about your visit to a web page. The Commute.org website uses “cookies” when providing online services. We use cookies to improve the quality of our service and not to track any personal information.

This website also uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses cookies to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google. For more information, please visit Google’s Privacy Policy.

Note: If you prefer not to receive cookies, you may configure your browser not to accept them at all, or to notify and require approval before accepting new cookies. Some web pages/sites may not function properly if the cookies are turned off, or you may have to provide the same information each time you visit those pages.

Access to Information

Unless otherwise prohibited by law, you will be granted the ability to access and correct any personally identifiable information. Commute.org will take reasonable steps to verify your identity before granting such access. Each service that collects personally identifiable information will allow for review and update of that information.


Commute.org is committed to data security and the data quality of personally identifiable information that is either available from or collected by the Agency’s website and has taken reasonable precautions to protect such information from loss, misuse, or alteration.

External Website Links

The Commute.org website contains links to external websites to navigate publicly available information from dozens of agencies that are not part of the Commute.org website and over whom the Agency exercises no control. The inclusion of these links should not be construed as an endorsement or sponsorship of these external websites, their content, viewpoints, products, services, or their hosts. The privacy policies and procedures described here do not necessarily apply to those sites. We suggest contacting these sites directly for information on their data collection and distribution policies.


While Commute.org makes the information contained within this website available to anyone, we retain copyright on all text, graphic images, and other content. This means you may not: distribute the text or graphics to others without express written permission of Commute.org; ‘mirror’ this information on your server without our permission; or modify or re-use the text or graphics on this system. You may: print copies of the information for your own personal use and reference this server from your own documents. Commute.org reserves all other rights.


Commute.org is neither responsible nor liable for any delays, inaccuracies, errors, or omissions arising out of your use of the website or with respect to the material contained on the website, including without limitation, any material posted on the website or any viruses or other contamination of your system. The Commute.org website and all materials contained on it are distributed and transmitted “as is” without warranties of any kind, either expressed or implied, including without limitations, warranties of title or implied warranties of merchantability or fitness for a particular purpose. Commute.org is not responsible for any special, indirect, incidental, or consequential damages that may arise from the use of, or the inability to use, the website and/or the materials contained on the website whether the materials contained on the website are provided by Commute.org or a third party. Commute.org is neither responsible nor liable for any viruses or other contamination of your system.

Contacting Us

If you send us an electronic mail message (email) that contains personally identifiable information or fill out a form that emails us this information, we will use the personally identifiable information to respond to you. Email is within the definition of a public record under the state public records law and is subject to public disclosure under that law. Any personal information you provide to us via email may be used to respond to your question or request for information. Commute.org will not sell or provide the email addresses and personal information collected to anyone outside Commute.org.

For more information on our privacy practices, or for comments and concerns, please contact us at (650) 588-8170 or email us at alliance@commute.org.