Rewards

Whether you commute to or from San Mateo County by transit, carpool, vanpool, bicycle, walking, or telecommute, there's a program for you. Check out the incentives we offer through our STAR platform and contact support@commute.org with any questions.

Carpool

Save time and money by sharing the ride – and you can get $100

Commuters who live or work (or go to school) in San Mateo County can earn up to $100 when they carpool to or from work. To be eligible, participants must carpool through either the Scoop or Waze Carpool app and automatically track their trips on STAR via the connected app option. There is a limit of $100 per person per year, or until funds are depleted.

How to earn rewards:

  • Register or log in to the STAR platform at my.commute.org and click “join” under the Carpool Rewards program
  • If you don’t have a Scoop or Waze Carpool account, download either app and create an account. Once you have an account, connect it to your STAR account on my.commute.org for automatic trip tracking
  • Use Scoop or Waze to carpool and after 10 days of carpooling to/from work, you’ll be eligible to claim a reward. Log in to STAR and click “claim” to unlock a $25 e-gift card reward (up to 4 times for $100 total)

Watch a short video on how to participate in the Carpool Rewards program here.

Carpool Rewards Program Handout (English)
Carpool Rewards Program Handout (Spanish)
Carpool Rewards Program FAQ

Sign Up on STAR

Bicycle

Bicycle to work and earn $100

Commuters who live or work (or go to school) in San Mateo County can receive up to $100 when they log their bicycle commutes on STAR. Bicycle commutes must start or end in San Mateo County and be tracked using the Strava app. Strava bicycle commutes must be automatically reported to STAR via the connected app option to count toward the reward. The STAR platform will only count Strava trips that start or end at the same work address that a commuter has saved in their STAR profile. There is a limit of $100 total per person per year, or until funds are depleted.

How to earn rewards:

  • Register or log in to STAR at my.commute.org and click “join” under the Bicycle to Work Rewards program
  • If you don’t have a Strava account, download the app and create an account. Once you have a Strava account, connect it to your STAR account on my.commute.org for automatic bicycle trip tracking
  • After 10 days of bicycle commuting tracked using Strava, you’ll be eligible to claim a reward. Log in to STAR and click “claim” to unlock a $25 e-gift card reward (up to 4 times for $100 total)

To learn more about how to participate in the Bicycle to Work Rewards program, watch this short video. Then, check out our resources page for helpful information about bicycling.

Bicycle Rewards Program Handout (English)
Bicycle Rewards Program Handout (Spanish)
Bicycle Rewards Program FAQ

Sign Up on STAR

Vanpool

Ride in a vanpool and receive up to $300 — OR — drive a vanpool and earn $500

Commute.org offers a great program to encourage people to vanpool to or from San Mateo County. A vanpool typically consists of 7 to 15 people commuting to and from work, often with 2 or 3 participants sharing the driving. While vanpools are sometimes difficult to get started, once they’re established, they become a critical part of the commute ecosystem for commuters and employers.

The Vanpool Rewards Program rewards new vanpool participants by providing one-time subsidies to help them offset the costs of their vanpools. Commuters who live or work in San Mateo County can participate as either a vanpool driver or rider. Drivers can receive up to $500, and riders can be reimbursed 50% of their out-of-pocket costs of their seat – up to $100 per month for the first 3 months ($300 total). Program participants can choose to be rewarded by check, PayPal, or through our e-gift card service.

  • Participants are limited to one vanpool reward for the life of the program
  • Participants must choose either the Vanpool Driver Reward or the Vanpool Rider Reimbursement. Only one person per vanpool qualifies for the Vanpool Driver Reward even if multiple people share the driving.
  • The vanpool must have a San Mateo County origin or destination with at least 7 vanpoolers and commute 3+ days each week
  • Rewards must be claimed within one year of joining the vanpool, and proof of payment must be received within 30 days of claiming the reward

Watch our short how-to video for a quick overview of the program, and head to our resources page for information about vanpooling.

Vanpool Rewards Program Instructions
Vanpool Rewards Program Rules
Vanpool Rewards Program FAQ

Sign Up on STAR

STAR Store

By logging your sustainable commutes on the STAR platform, you earn points that can be exchanged for items in the STAR Store. For every day that you log your commute to work or school using a mode other than driving alone, you earn 1 point. Redeem points for fun items or a donation in your name to one of 25+ non-profit organizations. To qualify for STAR points, your commute must be to or from San Mateo County.

Step #1)  Log your sustainable mode commutes on the STAR platform (my.commute.org)

Step #2)  Confirm your home mailing address is saved in your profile – including apartment number, if applicable

Step #3)  Click on “Programs”, then “Rewards” to visit the STAR Store to redeem your points for prizes (see what’s available here) or a donation in your name to a non-profit organization of your choice (click here for the list)

Try Transit

Try public transit as an alternative to driving alone

Commuters or students traveling to or from San Mateo County are eligible for free tickets to try SamTrans, Caltrain, or San Francisco Bay Ferry if they currently drive alone to work. To qualify:

  • Must be at least 18 years old
  • Commute at least two times per week
  • Apply for tickets on a transit mode that is practical for your commute
  • Not currently use public transit

Please note that due to the limited number of tickets available, there is a limit of one Try Transit incentive per household. To request tickets, fill out a short application form and we’ll send you tickets if you qualify. Tickets are subject to availability and may have usage restrictions. To apply, choose from one of the options below:

Try Transit Application Online Form

Try Transit Application Fillable PDF Form (download, complete, and return via email)

If there’s an emergency and you need to leave work early, your ride is on us.

If you commute to work or school in San Mateo County using a sustainable mode and an illness, emergency, or other qualifying event occurs, we’ll cover the cost of getting you home. Our GRH program reimburses the cost of your ride home using any form of transportation, including public transit, ride-hailing (Uber/Lyft), car share, or taxi. If you can use public transit, we’ll give you a $5 bonus. Not every situation qualifies for GRH, so please read the program rules carefully and contact us if you have any questions.

  • Must commute to a workplace or college in San Mateo County to qualify
  • GRH reimbursements are limited to $60 per trip (max. 4 trips per calendar year)
  • Participants must have an active STAR account (Register for Free at my.commute.org)
  • GRH trips must start at your workplace or college
  • Reimbursements are made through your choice of PayPal or an e-gift card (Visa e-gift card, Uber credit, or choice of 70+ retailers)

Watch a short how-to video to learn more about the GRH program.

Steps to Get a GRH Reimbursement
GRH Program Rules
GRH Program FAQ

Submit a GRH Reimbursement Request on STAR

Commuter Newsletter

Sign up for our e-newsletter to get news about our programs and events delivered to your inbox each month.