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Rewards

Whether you commute to or from San Mateo County by transit, carpool, vanpool, bicycle, walking, or telecommute, there's a program for you. Check out the incentives we offer through our STAR platform and contact support@commute.org with any questions.

Carpool

Save time and money by sharing the ride – and you can get $100

Those who live or work (or go to school) in San Mateo County can earn up to $100 when they carpool to or from work. To be eligible, participants must carpool through either the Scoop or Waze Carpool app and automatically track their trips on STAR via the connected app option. There is a limit of $100 per person per year, or until funds are depleted.

How to earn rewards:

  • Register or log in to the STAR platform at my.commute.org and click “join” under the Carpool Rewards program
  • If you don’t have a Scoop or Waze Carpool account, download either app and create an account. Once you have an account, connect it to your STAR account on my.commute.org for automatic trip tracking
  • Use Scoop or Waze to carpool and after 10 days of carpooling to/from work, you’ll be eligible to claim a reward. Log in to STAR and click “claim” to unlock a $25 e-gift card reward (up to 4 times for $100 total)

Watch a short video on how to participate in the Carpool Rewards program here.

Carpool Rewards Program Handout (English)
Carpool Rewards Program Handout (Spanish)
Carpool Rewards Program FAQ

Sign Up on STAR

Bicycle

Bicycle to work and earn $100

Those who live or work (or go to school) in San Mateo County can receive up to $100 when they log their bicycle commutes on STAR. Bicycle commutes must start or end in San Mateo County and be tracked using the Strava app. Strava bicycle commutes must be automatically reported to STAR via the connected app option to count toward the reward. The STAR platform will only count Strava trips that start or end at the same work address that a commuter has saved in their STAR profile. There is a limit of $100 total per person, until funds are depleted.

How to earn rewards:

  • Register or log in to STAR at my.commute.org and click “join” under the Bicycle to Work Rewards program
  • If you don’t have a Strava account, download the app and create an account. Once you have a Strava account, connect it to your STAR account on my.commute.org for automatic bicycle trip tracking
  • After 10 days of bicycle commuting tracked using Strava, you’ll be eligible to claim a reward. Log in to STAR and click “claim” to unlock a $25 e-gift card reward (up to 4 times for $100 total)

To learn more about how to participate in the Bicycle to Work Rewards program, watch this short video. Then, check out our resources page for helpful information about bicycling.

Bicycle Rewards Program Handout (English)
Bicycle Rewards Program Handout (Spanish)
Bicycle Rewards Program FAQ

Sign Up on STAR

Vanpool

Vanpool to work and get rewarded up to $100

Commuters who live or work in San Mateo County can earn up to $100 when they vanpool to or from work. To be eligible, participants must provide proof of vanpool ridership and track their trips on STAR. There is a limit of $100 per person, or until funds are depleted.

How to earn rewards:

  • Register or log in to STAR at my.commute.org and click “Join” under the Vanpool Rewards program
  • Log your vanpool trips on the STAR website or the Commute Tracker app
  • After 10 days of vanpooling, you’ll be eligible to claim a reward. Log in to STAR and click “claim” to unlock a $25 e-gift card reward (up to 4 times for $100 total)

Vanpool Rewards Program rules
How to claim your vanpool reward
Vanpool Rewards Program FAQ

Sign Up on STAR

 

 

STAR Store

By logging your sustainable commutes on the STAR platform, you earn points that can be exchanged for items in the STAR Store. For every day that you log your commute to work or school using a mode other than driving alone, you earn 1 point. Redeem points for fun items or a donation in your name to one of 25+ non-profit organizations. To qualify, your commute must be to or from San Mateo County.

Step #1)  Log your sustainable mode commutes on STAR by Commute.org

Step #2)  Confirm your home mailing address is saved in your profile – including apartment number, if applicable

Step #3)  Click on “Programs”, then “Rewards” to visit the STAR Store to redeem your points for prizes (see what’s available here) or a donation in your name to a non-profit organization of your choice (click here for the list)

Quarterly Promotions

Four times a year, Commute.org offers those who live or work in San Mateo County the chance to win cash prizes. By logging your sustainable commutes (bike, walk, transit, carpool, vanpool, and telework) on STAR by Commute.org, you’re automatically entered to win one of three $100 e-gift cards. E-gift card options include 75+ retailers and 25+ nonprofits. Winners are randomly selected.

Quarterly drawings occur each year:

  • Winter promotion: January & February
  • Spring promotion: April & May
  • Summer promotion: July
  • Fall promotion: September & October

Try Transit

Try public transit as an alternative to driving alone

Commuters or students traveling to or from San Mateo County are eligible for free tickets to try SamTrans, Caltrain, or San Francisco Bay Ferry if they currently drive alone to work. To qualify:

  • Must be at least 18 years old
  • Commute at least two times per week
  • Apply for tickets on a transit mode that is practical for your commute
  • Not currently use public transit

Please note that due to the limited number of tickets available, there is a limit of one Try Transit incentive per household. To request tickets, fill out a short application form and we’ll send you tickets if you qualify. Tickets are subject to availability and may have usage restrictions. To apply, choose from one of the options below:

Try Transit Application Online Form

Try Transit Application Fillable PDF Form (download, complete, and return via email)

If there’s an emergency and you need to leave work early, your ride is on us.

If you commute to work or school in San Mateo County using a sustainable mode and an illness, emergency, or other qualifying event occurs, we’ll cover the cost of getting you home. Our GRH program reimburses the cost of your ride home using any form of transportation, including public transit, ride-hailing (Uber/Lyft), car share, or taxi. If you can use public transit, we’ll give you a $5 bonus. Not every situation qualifies for GRH, so please read the program rules carefully and contact us if you have any questions.

  • Must commute to a workplace or college in San Mateo County to qualify
  • GRH reimbursements are limited to $60 per trip (max. 4 trips per calendar year)
  • Participants must have an active STAR account (Register for Free at my.commute.org)
  • GRH trips must start at your workplace or college
  • Reimbursements are made through your choice of PayPal or an e-gift card (Visa e-gift card, Uber credit, or choice of 70+ retailers)

Watch a short how-to video to learn more about the GRH program.

Steps to Get a GRH Reimbursement
GRH Program Rules
GRH Program FAQ

GRH Poster (English)
GRH Poster (Español)

Submit a GRH Reimbursement Request on STAR

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