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The Carpool Rewards Program  rewards commuters who use Scoop and Waze Carpool  to carpool to and from work. The program aims to increase local ridesharing during peak travel periods, therefore reducing single occupancy vehicles, traffic congestion, greenhouse gas (GHG) emissions and the need for parking within San Mateo County. By carpooling, commuters can save time, money, and the environment.

How does the Carpool Rewards Program work?  When their carpool trips are logged by connecting a Scoop or Waze Carpool account to a account  for auto-tracking, commuters can earn rewards. After clicking "join program" under "rewards" on, commuters can unlock a $25 e-gift card reward after every 10 days they carpool (up to four times for a total of $100) by logging in to their account and clicking "claim." Tango Card, our e-gift card provider, offers over  75 retail and nonprofit options for carpoolers to redeem their e-gift cards. NOTE: Carpoolers who participated in our previous carpool reward programs, including the "Carpool 2.0" carpool rewards program, will be eligible for this program beginning 1/1/2020.

Carpool Definition Carpool commutes consist of two or more individuals driving together in a privately owned vehicle to  school or the workplace; the driver does not get paid above the standard mileage reimbursement rate for providing the ride; and the trip must start or end  in San Mateo County.

Program Rules    All rewards are subject to verification  and there is a limit of four rewards ($100 total) per person. Carpool commutes must start and/or end in San Mateo County to qualify for the program. Only carpool trips taken with Scoop or Waze and shared with via the connected app option will count toward  the reward.

Carpooling and COVID-19     Below are suggestions  from the Association of Commuter Transportation on how to carpool safely   as you return to the workplace. Click here to view our full toolkit for carpooling during COVID-19.

  Protect yourself and others: wear face coverings while in the vehicle
  Limit carpool size: limit carpools to no more than one person per row of seats to create as much physical distance as possible in the car
  Reduce exposure: efforts should be made to ride with the same people each day and  avoid "drop in" riders
  Limit physical contact: carpoolers should not have any physical contact with one another and should maintain appropriate physical distancing when entering and exiting the vehicle; require passengers to sit diagonally from each other

For additional tips, refer to the CDC 's transportation guidelines.

If you have any questions about this program, please contact  

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Carpool Rewards Program handout

Carpool Rewards Program handout (Spanish)

Carpool Rewards Program poster

Carpool Rewards Program FAQs

Carpool Rewards Program  how-to video 

How to Connect Your Carpool App Account to STAR  (video)

Previous 2018-19 Carpool 2.0 Rewards program web page  (PDF)

Carpool 2.0 results infographic


The program is supported by C/CAG local congestion relief fund and funds allocated to C/CAG by the Bay Area Air Quality Management District (BAAQMD) as part of the San Mateo County Program Manager Fund. Rewards will be available until funds are depleted or 12/31/2020.

The City/County Association of Governments of San Mateo County (C/CAG) is the designated Congestion Management Agency (CMA) for San Mateo County responsible for the coordinating, planning, and programming of transportation, land-use, and environmental-related programs and projects. C/CAG provides a cooperative, cost-effective means of responding to countywide planning, transportation and other mandates from the State of California and the Federal Government. The C/CAG Board of Directors consists of representatives elected members of the Council/Board) from each of the 20 cities and the county. For more information please visit

Programs Representatives Contact List

Our team of Employer Programs Representatives are available - at no cost - to provide assistance with all of our programs. To find your Employer Programs Representative, click on the link and select the city where your work site is located:

List of Cities in our Program Area

Assistance with the Bay Area Commuter Benefits Program

Is your company in compliance with the Bay Area Commuter Benefits Program?

Bay Area employers with 50 or more full-time employees within the Bay Area Air Quality Management District geographic boundaries are required to register and offer commuter benefits to their employees in order to comply with Air District Regulation 14, Rule 1, alson known as the Bay Area Commuter Benefits Program.

This measure aims to reduce greenhouse gas emissions and traffic congestion and encourage employees to commute by adopting alternatives to driving alone. The partners of this program have published a helpful Employer Resource Guide to explain benefit requirements.

Employers must select one of four Commuter Benefit options to offer to their employees. While is not the direct administrator of this program, we are happy to help, we are ready to assist in advising and analysis of current employer benefit offerings and recommending options for Bay Area Commuter Benefits compliance options. To comply with the program requirements, an employer must:

  • Register at and update registration annually.
  • Designate a Commuter Benefits Coordinator or Bay Area Commuter Benefits Program representative.
  • Select a pre-approved commuter benefits option or propose an alternative.
  • Notify employees of the commuter benefits and how they can use the benefits. *The employer must maintain records to document how and when employees were notified about the commuter benefits.

If you have questions, please reach out to us at

Vanpool Programs

Vanpooling is convenient and economical, especially if your employees travel long distances to go to your work location. Traditionally, vanpools have 7-15 passengers, including the driver. The vehicle may be owned or leased.

511 coordinates vanpools in the Bay Area and offers a variety of free services and rewards to start or join a vanpool. Their vanpool consultants are committed to keeping vanpools full and on the road with empty-seat subsidies.

Benefits of Vanpooling for Employees:

  • Reduce wear and tear on their personal vehicle.
  • Empty-seat subsidies from 511.
  • Leased-van perks include no long-term financing, access to extra vehicle.
  • Free tolls for registered vanpools with 11-15 seats.
  • Dedicated support services from 511.
  • 511 offers up to $500 in gas cards for starting a new vanpool.
  • offers up to $500 in incentives for new vanpool drives and $300 for new vanpool passengers.

For more information on the 511 Vanpool Program, please click here.

For information on's Vanpool Incentive Program, please click here.

Carpool Advantages for Employers

  • No cost program for employers
  • Reduce traffic congestion
  • Alleviate employee stress and expense
  • Improve employee morale
  • Use as a recruitment and retention tool

Carpool Advantages for Employees

  • When at least two people carpool, they can each earn a $50 gift card for two months of carpooling
  • Enjoy a travel companion to and from work
  • Share commute costs with other passengers
  • Utilize most HOV lanes with 2 or 3 passengers
  • Take advantage of preferential parking at many employer sites
  • Reduce commute time and stress

Other Free Services for Employers

  • Employee commute program consultation
  • Employee transportation coordinator (ETC) training
  • Free commuter resource kiosks
  • Regional and local commuter-related ordinance support
  • Company relocation commute assistance
  • Employee commute surveys
  • On-site bicycle safety education
  • Telework program-building
  • Customized marketing materials