C/CAG Carpool 2.0 Rewards Program The Carpool 2.0 program rewards all forms of carpooling, from matching with your co-workers to using carpool apps to find carpool partners. Carpool 2.0 aims to increase local carpool ridership during peak travel periods, therefore reducing single occupancy vehicles, traffic congestion, greenhouse gas (GHG) emissions and the need for parking within San Mateo County. By carpooling, commuters can save time, money, and the environment.

How Does Carpool 2.0 Work? Carpoolers will receive up to $100 in e-gift cards and get to choose from over 70 retailers and charities! When carpool trips are tracked through the STAR Commute Tracker app or by connecting a Scoop or Waze Carpool account to a STAR account to auto-track carpool trips, commuters can unlock rewards. For every 10 carpool days tracked, commuters can claim a $25 e-gift card reward, up to $100. All rewards are subject to verification and there is a limit of four rewards ($100) per person. Carpool commutes must start or end in San Mateo County to qualify for this reward.

How Do I Receive My Reward? In the Commuter Tracker app or STAR desktop. Click ‘Join Program’ under rewards. After every 10 carpool days tracked, click ‘Claim’ to request reward. Once request is approved, an email will be sent to access reward.

The Program is Live on STAR Carpool 2.0 rewards are available now on STAR

carpool apps graphic for website

Carpool Definition Carpools consist of two or more persons driving together in a privately owned vehicle; the driver does not get paid above the standard mileage reimbursement rate for providing the ride; the trip for all passengers must start or end at workplaces or colleges; and the origin or destination for the incentive program participant must be within San Mateo County.

Program Evaluation C/CAG will evaluate the program’s impact on commuter behavior and trends by closely monitoring ridership, time of day, origins and destinations of trips (aggregated) and other relevant data.

Program Funding The program is supported by C/CAG local congestion relief fund and funds allocated to C/CAG by the Bay Area Air Quality Management District (BAAQMD) as part of the San Mateo County Program Manager Fund. Rewards will be available until funds are depleted or 12/31/2019.

About C/CAG The City/County Association of Governments of San Mateo County (C/CAG) is the designated Congestion Management Agency (CMA) for San Mateo County responsible for the coordinating, planning, and programming of transportation, land-use, and environmental-related programs and projects. C/CAG provides a cooperative, cost-effective means of responding to countywide planning, transportation and other mandates from the State of California and the Federal Government. The C/CAG Board of Directors consists of representatives elected members of the Council/Board) from each of the 20 cities and the county. For more information please visit

Helpful Resources

Carpool 2.0 FAQs (PDF)

Getting Started with Commute Tracker app (video)

How to Connect Your Scoop Account to STAR (video)

Carpool 2.0 Incentive handout  - English (PDF)

Carpool 2.0 Incentive handout - Spanish (PDF)

Carpool 2.0 Incentive flyer (PDF)

Carpool 2.0 Incentive poster (PDF)

Carpool 2.0 press release (1/24/2019)     (PDF)

Programs Representatives Contact List

Our team of Programs Representatives are available - at no cost - to provide assistance with all of our programs. To find your Programs Representative, click on the link and select the city where your work site is located:

Programs Representatives Contact List

Free Services for Employers

  • Employee commute program consultation
  • Employee transportation coordinator (ETC) training
  • Free commuter resource kiosks
  • Regional and local commuter-related ordinance support
  • Company relocation commute assistance
  • Employee commute surveys
  • On-site bicycle safety education
  • Bicycle parking rebate program
  • Telework program-building
  • Customized marketing materials

Vanpool Programs

Vanpooling is convenient and economical, especially if your employees travel long distances to go to your work location. Traditionally, vanpools have 7-15 passengers, including the driver. The vehicle may be owned or leased.

511 coordinates vanpools in the Bay Area and offers a variety of free services and rewards to start or join a vanpool. Their vanpool consultants are committed to keeping vanpools full and on the road with empty-seat subsidies.

Benefits of Vanpooling for Employees:

  • Reduce wear and tear on their personal vehicle.
  • Empty-seat subsidies from 511.
  • Leased-van perks include no long-term financing, access to extra vehicle.
  • Free tolls for registered vanpools with 11-15 seats.
  • Dedicated support services from 511.
  • 511 offers up to $500 in gas cards for starting a new vanpool.
  • offers up to $500 in incentives for new vanpool drives and $300 for new vanpool passengers.

For more information on the 511 Vanpool Program, please click here.

For information on's Vanpool Incentive Program, please click here.

Carpool Advantages for Employers

  • No cost program for employers
  • Reduce traffic congestion
  • Alleviate employee stress and expense
  • Improve employee morale
  • Use as a recruitment and retention tool

Carpool Advantages for Employees

  • When at least two people carpool, they can each earn a $50 gift card for two months of carpooling
  • Enjoy a travel companion to and from work
  • Share commute costs with other passengers
  • Utilize most HOV lanes with 2 or 3 passengers
  • Take advantage of preferential parking at many employer sites
  • Reduce commute time and stress

Bicycle Parking Reimbursement Program

Through the City/County Association of Governments (C/CAG), the San Mateo County Transportation Authority (TA) and the Bay Area Air Quality Management District (Air District), offers reimbursements for the purchase and installation of bicycle parking units (racks and lockers) in San Mateo County.